Terms & Conditions

Please find below our Terms and Conditions relating to the use of the Kokenomori.fr website and the purchase of products on this site.

Please do not hesitate to contact us with any questions relating to these Terms using the contact form below.

Customers' use of the Website is governed by these Terms and Conditions as well as any notices or conditions appearing on any other part of the Website. We specify for all purposes that At Moss Sphere may modify or withdraw any part of the Website at any time, without incurring any liability to customers as a result of these modifications. At Moss Sphere reserves the right to modify these Terms and Conditions in the future without being required to notify customers specifically. Your continued use of the Website or placing an order after these modifications have come into force will constitute your acceptance of these modifications.

The contract between you (as a customer) and us will only come into effect once the order has been processed and shipped.

By placing an order through this Website, you (the customer) guarantee that:

you are not a minor or legally incapable of entering into a contract;
the personal data disclosed during registration are complete and accurate;
you do not use a false name or that of another natural or legal person without permission.
Placing an order
By placing an order, you accept these General Terms and Conditions and acknowledge having read them before proceeding with the order.

Cancellation of an order
As a customer, you are free to cancel an order within 14 days and you will be refunded the amount of your order to the account used to pay for the order.

Acceptance of an order
When you place an order, you will receive an order confirmation at the e-mail address you provided when ordering, in which you will find information on the content of the order, prices, etc.

Delivery
As a buyer, you can choose from the delivery options mentioned and the time that suits you best. At Moss Sphere cannot be held responsible for any damage caused during transport or by any delay beyond its control:

Pick-up in store
Return policy
At Moss Sphere accepts returns within 14 days if the items have not been used, altered, washed or otherwise handled. Items must be returned in their original packaging.
Items cannot be returned to At Moss Sphere without the prior written consent of At Moss Sphere and are subject to return postage.

Liability
We endeavour to keep the information on this Website as accurate as possible; however, we make no warranty in this regard, either express or implied. Similarly, we make no warranty with respect to the use of this Website; It is the responsibility of each user to ensure that their devices are protected against viruses or any other external factor.

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Severability
Any provision of these Terms and Conditions that is found to be void, illegal or unenforceable for any reason whatsoever will be deemed severed from the remainder of the Terms and Conditions which will remain valid and enforceable.