Privacy 
Policy

Privacy Policy

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Your privacy is important to us. We take care to protect your privacy when you visit our website or place an order online.

At Moss Sphere provides products and services and acts as the Data Controller of the personal data you provide when you place an order.
You can contact the Data Protection Officer of At Moss Sphere using the contact form at the bottom of this page.

This Privacy Policy sets out how your personal data is collected, processed and shared when you visit or place an order on koke-no-mori.sumupstore.com (hereinafter referred to as the “Website”).

Nature of the Personal Information We Collect
When you make or attempt to make a purchase through the Website, we collect certain information about you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This information is referred to as “Order Information.”

When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and certain cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the specific pages or products that you view, what sites or search terms referred you to the Website, and information about how you interact with the Website. This automatically collected information is referred to as “Device Information.”

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and typically contain an anonymous unique identifier. For more information about cookies and how to disable cookies, visit allaboutcookies.org.
“Log files” track activity on the Website, and collect data including your IP address, browser type, Internet service provider, entry/exit pages, and date/time stamps.
“Beacons” or “pixels” are electronic files used to record information about how you browse the Website.
How we process your personal data
Order Information is generally processed for the purposes of fulfilling orders placed through the Website (including for the purposes of processing your payment information, managing shipping arrangements, and issuing invoices and/or confirming orders). In addition, this Order Information is processed in order to:

communicate with you;
monitor orders to detect potential risks or fraud and
send you informative or advertising communications regarding our products and services if these communications are in line with the preferences you have shared with us.
We process your data in order to fulfill our contractual obligations to you (for example in the event of an order on our Website), or to defend in any other way our legitimate business interests as listed above.

The collection of Device Information (in particular your IP address) allows us to detect potential risks and fraud, and more generally to improve and optimize the Website (for example by generating an analysis of data relating to the way in which our users navigate and interact with the Website), and to evaluate the impact of our marketing and advertising campaigns).

Sharing your personal data
We share your personal data with third parties so that we can process it in accordance with the conditions set out above. For example, we use SumUp to improve our online store. We also use Google Analytics to understand how our customers use the Website. For more information on how Google uses your personal data, click here. You can also opt out of Google Analytics by clicking here.

We may share data under contracts with service providers that contribute to some of our activities. These contracts stipulate that the service providers in question